Privacy Policy

Data protection
Frank Sprung is fully committed to safeguarding your privacy, and we take all reasonable care to make sure that your personal data is handled as stipulated in the German Data Protection Act. We believe that you have a right to know what information we collect via our website, when and how we save it and what we do with it. Our website was created in Germany and it is updated and maintained here; all personal data is treated in accordance with the legal regulations of the Federal Republic of Germany.

What happens when you visit our website?

It is our aim to keep improving our website and ensure that it provides all the information you need. For this reason we need to know the browsing preferences of our visitors: which pages interest you, what information is accessed and which parts of our network are of less interest. As a rule, no personal data will be collected or stored as you navigate our site, with the exception of the following details which are automatically transmitted during every http session:
• The visitor’s IP address
• Details of the visitor’s operating system and browser
• Date and time of the visit
• Which pages were called up

Only a very few people with special authorisation in our company have access to this information. These data profiles are always evaluated anonymously soon after capture.


Frank Sprung does not use cookies. Cookies in themselves cannot be used to identify the personal user, only the computer used to access the site, and as such they are completely safe when used properly and in compliance with data protection regulations. However, it is our opinion that cookie technology makes no significant contribution in helping us to maintain the high standard of our website.

Will you be asked to enter personal data?

Personal data are details that can be used to identify an individual person. If you browse through our site without filling out any forms then you leave absolutely no personal trace, only the information described above. In general, the above information is not personal, unless you have registered a static IP address in your own name.

You will only be asked to submit personal details if you get in touch with us, e.g. by sending us an e-mail, if you use a web form to request further information or if you subscribe to our newsletter. We will only store your personal data if you submit them voluntarily, e.g. by registering for one of our services or taking part in a survey.

If you supply your details we will treat you as having consented to our using the information in the manner described in this policy. When you supply any personal information to Frank Sprung we have legal obligations towards you in the way we handle that data. Any personal data we collect will be captured, processed and used only to provide you with our services, for legitimate business purposes and to enable us to enhance our website.

Passing data on to third parties

We believe that you have the right to expect that the data you submit to us will not be handed on to third parties. We will treat your personal information with the utmost confidentiality. Under no circumstances will your data be passed on to other companies, either in Germany or elsewhere, for commercial or non-commercial purposes unless we are legally obliged to provide this information to public authorities, courts or other government bodies.


For your convenience, our website contains a number of links to other companies and organisations which can be used to access travel information or make travel arrangements. Third party internet sites that you can link to through our website are not covered by our Privacy and Security policy. Frank Sprung accepts no responsibility or liability for these sites.

Privacy Statement for the Use of the Scalable Central Measurement Method
Our website uses the "Scalable Central Measurement Method / Skalierbares Zentrales Messverfahren / SZM" of INFOnline ( for levying statistical data on the use of our web offers. In course of the measurement, anonymized data is levied. The SZM measurements of the reach of websites either use a cookie with the denomination ““ or a signature created from automatically transmitted data of your system for identifying computers. IP addresses are not stored by this measurement method and are only processed in anonymized form. The method for measuring the reach of websites has been developed in accordance with current data protection and privacy guidelines. The purpose of measuring the reach is to get reliable statistical data on the number of users and the intensity of the use of the website. At no time single users are identified in course of the measurement. Their identity will always be protected. They will not receive any advertisements via the measurement system. For websites which are members of the IVW German Audit Bureau of Circulation (Informationsgemeinschaft zur Feststellung der Verbreitung von Werbeträgern e.V.,, founding member of the International Federation of Audit Bureaux of Circulations - IFABC) or take part in the "internet facts" study of the AGOF Arbeitsgemeinschaft Online-Forschung e.V.,, the statistics of the use of the website are published each month by AGOF, (Arbeitsgemeinschaft Media-Analyse e.V., and the IVW and can be viewed online at, and In addition to the publication of the measurement data, the IVW also examines the SZM method regularly in regard to its compliance with legal data protection and privacy regulations. Additional information on the SZM method in German can be found on the website of INFOnline GmbH (, which runs the SZM measurement, and in the privacy guidelines of AGOF ( and IVW ( You may object to the data processing by the SZM at any time via

Web Analysis
This website uses Google Analytics, a web traffic analysis service provided by Google Inc. (“Google”). Google Analytics uses so-called “cookies” – text files which are saved on your computer and make it possible to analyse your usage of the website. The information on your usage of this website, gathered by means of cookies and including your IP address, is transferred to a Google server in the USA, where it is saved. Google will use this information to analyse your usage of the website, to generate reports on website activity for the website operator, and to provide further services associated with the usage of the website and of the internet. Google may also pass this information on to third parties where required by law or where such third parties process the data on behalf of Google. Google will not, under any circumstances, link your IP address to other data held by Google. You may prevent the installation of cookies with an appropriate setting in your browser software; we advise you, however, that this may result in you not being able to make full use of some functional aspects of this website. By using this website, you confirm your agreement with the processing of data about you by Google as described above and for the purposes mentioned. You may revoke this agreement at any time, with effect from that point in time onwards. In view of the ongoing discussion relating to the use of analysis tools with complete IP addresses, we wish to advise you that this website uses Google Analytics with the “anonymizeIP()” extension. This means that IP addresses are only processed in an abbreviated way so as to prevent direct personal identification.


If you have any comments or concerns regarding this policy or wish to withdraw your consent to have your personal details used for the purposes of advertising and market surveys, please write to us at:

Frank Sprung
Beim Schlump 85
20144 Hamburg

Or send an e-mail to: